Tuck Me In

Terms of Service

The deal between us and you.

These terms govern your use of Tuck Me In ("the Service"), a parental-control product built by SuperDarkCode Labs (Pvt) Ltd ("we", "us"). By creating an account or installing the agent on a child's device, you agree to these terms.

They're written in plain language. The bits with real legal teeth - eligibility, acceptable use, disclaimers - are clearly labelled.

The short version

Use Tuck Me In only on phones belonging to your own children, where you have parental authority. Don't use it to spy on adults or anyone you don't have authority over. We provide the service "as is" - it's best-effort, not a substitute for talking to your kids. We can change pricing or end the service with reasonable notice. Zimbabwean law applies.

On this page

  1. Agreement
  2. Eligibility
  3. Acceptable use
  4. What the Service does
  5. Your account
  6. Subscriptions and billing
  7. Free / beta access
  8. Warranty disclaimer
  9. Limitation of liability
  10. Termination
  11. Changes to these terms
  12. Governing law
  13. Contact

1. Agreement

By signing up, signing in, or installing the agent, you confirm that you've read these terms and the Privacy Policy, and that you agree to both. If you don't agree, please don't use the Service.

2. Eligibility

You may use Tuck Me In if all of the following are true:

3. Acceptable use

Tuck Me In is designed for one purpose: parental authority over a minor's phone use. You agree not to:

We reserve the right to suspend or terminate accounts that we reasonably believe are being used in breach of this section.

4. What the Service does

The Service consists of:

What it doesn't do is described in detail in our Privacy Policy section 4: no microphone recording, no screen recording, no message reading, no keylogging, no "AI threat detection." Those are deliberate non-goals.

5. Your account

You sign in using your phone number and a one-time code we deliver over WhatsApp or SMS. You're responsible for:

We're not liable for losses arising from account compromise caused by you sharing your sign-in codes or PIN with someone you shouldn't have.

6. Subscriptions and billing

Some features are available on paid subscription tiers (Family, Diaspora, School). The currently-priced catalogue is shown in the parent app and on the marketing landing page; we may adjust prices from time to time, with at least 14 days' notice for any increase that would affect an existing subscriber.

Subscriptions are billed in advance, monthly or annually, through our payment processor (Pesepay). Where you've authorised it, your subscription auto-renews at the end of each cycle at the then-current price. You can cancel auto-renewal at any time from the parent app; cancellation takes effect at the end of the current paid cycle.

Refunds for completed cycles are at our discretion - if the Service failed substantially for technical reasons attributable to us, contact tuckmein@localhost.co.zw within 30 days and we'll work it out fairly. We don't refund for "didn't use it much" or "changed my mind after the cycle started."

Payment instrument data is handled directly by Pesepay; we never see or store card numbers, EcoCash PINs or similar.

7. Free / beta access

We may from time to time make all features available free of charge during a beta or promotional period - this is currently the case. When we end such a period, we'll notify the parent app in advance and give existing free users at least 14 days to either subscribe or accept reduced (free-tier) functionality. We won't silently start charging.

8. Warranty disclaimer

To the maximum extent permitted by Zimbabwean law, the Service is provided "as is" and "as available." We don't warrant that:

9. Limitation of liability

To the maximum extent permitted by Zimbabwean law, neither SuperDarkCode Labs nor its directors, employees or contractors will be liable for:

Our aggregate liability to you for any claim arising from your use of the Service is capped at the greater of USD 50 and the total subscription fees you've paid us in the 12 months preceding the event giving rise to the claim.

Nothing in these terms limits liability that cannot be limited under the applicable law - including liability for fraud, wilful misconduct, or death or personal injury caused by our negligence.

10. Termination

You can stop using the Service at any time by uninstalling the parent app and the agent and (optionally) emailing us to request deletion of your account.

We may suspend or terminate your account if you breach these terms - particularly section 3 (Acceptable use). Where we can, we'll give you reasonable notice and a chance to put things right. For serious breaches (unlawful use, security threats) we may act without prior notice.

On termination, your data is handled per the retention rules in the Privacy Policy.

11. Changes to these terms

We may update these terms from time to time. If we make material changes, we'll bump the "last updated" date and - for changes that materially affect your rights or obligations - notify you in the parent app at least 14 days before they take effect. Continuing to use the Service after a change means you accept the updated terms; if you don't, please stop using the Service before the change takes effect.

12. Governing law

These terms are governed by the laws of Zimbabwe. Any dispute arising under or in connection with them is subject to the exclusive jurisdiction of the courts of Zimbabwe, except where consumer-protection law gives you the right to sue in your own country and that right cannot be waived.

13. Contact

SuperDarkCode Labs (Pvt) Ltd
Harare, Zimbabwe
tuckmein@localhost.co.zw